Terms of Service

These terms govern your use of FotosCraft, a marketplace that connects buyers with independent makers to produce custom 3D-printed objects. By using fotoscraft.com, you agree to them.

What FotosCraft is

FotosCraft is a marketplace, not a manufacturer. We provide the platform where buyers post commissions, makers submit bids, and payment and file delivery are handled — but the actual printing is done by independent makers, not FotosCraft.

Accounts

You need an account to post a commission or bid as a maker. You're responsible for keeping your account credentials secure and for the accuracy of the information in your profile.

For buyers

• Posting a commission and receiving bids is free. You're only charged when you accept a bid, through Stripe's checkout.
• Bids on your commission are visible to the public — this is deliberate, it's how pricing stays fair on FotosCraft.
• Once you accept a bid and pay, the maker is notified and begins work. Review the maker's quoted lead time and notes before accepting.
• Don't click "Confirm delivery" until you're satisfied with the finished object — that action releases payment to the maker. If something arrives defective or wrong, contact us before confirming.
• You're responsible for having the rights to any photo, design, or model you submit for printing. Don't commission anything that infringes someone else's copyright, trademark, or other rights, or that's illegal to produce or ship.

For makers

• A bid is an offer to produce the buyer's commission at the price, materials, and lead time you specify. Once a buyer accepts and pays, you're committed to delivering what you quoted.
• A platform commission is deducted from each completed job, shown in your dashboard. There are no listing fees or charges for bids that aren't accepted.
• You're responsible for the safety, quality, and legality of what you produce and ship, including compliance with any regulations that apply to the materials or objects you're printing.
• Your maker profile (specialty, materials, region, rate) is public, and bids you place are shown under your real profile name — impersonation or misrepresenting your capabilities isn't allowed.

Your content

You retain ownership of any photo, model, or file you upload. By submitting it to FotosCraft, you grant us and the maker you select the limited right to use it for the purpose of producing and delivering your commission. We do not use uploaded files to train AI models.

Payments

All payments are processed by Stripe. FotosCraft never handles your card details directly. The total shown at checkout includes the maker's price plus a platform fee, shown as a line item before you confirm.

Prohibited use

Don't use FotosCraft to commission or produce anything illegal, to defraud another user, to scrape or abuse the platform, or to circumvent the fees or protections described here.

Disputes

If a commission goes wrong, contact us before confirming delivery — we'll work with both sides toward a resolution, which may include a refund. FotosCraft facilitates the transaction but is not a party to the underlying agreement between buyer and maker.

Limitation of liability

FotosCraft is provided "as is." To the fullest extent permitted by law, we aren't liable for the quality, safety, or legality of objects produced by makers, or for indirect or consequential damages arising from use of the platform.

Termination

We may suspend or terminate accounts that violate these terms, including fraud, abuse, or repeated failure to fulfill accepted commissions.

Changes

We may update these terms as FotosCraft evolves. Material changes will update the date at the top of this page.

Contact

Questions about these terms: [email protected].